Privacy Policy

We may collect the following types of information when you visit our website or interact with our pharmacy:

• Personal identification information (name, email address, phone number, mailing address)

• Prescription and health-related information you voluntarily provide

• Usage data such as browser type, IP address, and pages visited

• Information submitted through our contact forms

Total Care Pharmacy uses the information we collect to:

• Process and fulfill prescription orders and pharmacy services

• Communicate with you about your prescriptions, refills, and health services

• Send account notifications and service-related messages

• Respond to inquiries submitted through our contact form

• Improve our website and services

• Comply with applicable laws and regulations

By submitting your mobile number on our website, you agree to receive recurring account notifications and promotional messages from Total Care Pharmacy XI Inc. Text message & data rates may apply. Message frequency may vary.

You can opt-out at any time by replying STOP to any text message you receive from us. For assistance, reply HELP or call 845-724-5757.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We respect your privacy. We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With healthcare providers involved in your care, as permitted by law

• With service providers who assist us in operating our website and conducting our business, under strict confidentiality agreements

• When required by law, regulation, or legal process

• To protect the rights, property, or safety of Total Care Pharmacy, our customers, or others

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

We encourage you to use caution when transmitting sensitive health information online and to contact us directly at 845-724-5757 for matters requiring the highest level of security.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We do not use tracking technologies to collect sensitive health information without your explicit consent.

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information, subject to legal requirements

• Opt out of marketing communications at any time

• Opt out of SMS messages by replying STOP

To exercise any of these rights, please contact us at [email protected] or call 845-724-5757.

As a pharmacy, Total Care Pharmacy is subject to the Health Insurance Portability and Accountability Act (HIPAA). We maintain a separate Notice of Privacy Practices that describes how we may use and disclose your protected health information. Please ask a pharmacist or contact us to receive a copy of our full HIPAA Notice of Privacy Practices.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Total Care Pharmacy XI Inc.

2859 State Route 55, Poughquag, NY 12570

Phone: 845-724-5757

Fax: 845-724-2299

Email: [email protected]